Pathao Nepal Pvt. Ltd., a ride-sharing and food delivery platform has signed an agreement with Everest Insurance Company to provide insurance to its customers and riders on Poush 8, 2077. Under the agreement, the riders and customers will receive insurance of Rs. 5,00,000 in the case of death or any physical disability due to an accident during the ride.
Further, any customer or rider will also receive an amount of up to Rs. 100,000 for medical treatment in the case of an accident. The concerned one should claim their insurance within 30 days of the accident with all necessary documents required as per the insurance company’s rules. Any customers/riders using the Pathao app can avail of this service.
Asheem Man Singh Basynat, Regional Director, Pathao Nepal Pvt. Ltd. shared, “We have been continuously striving for the last 2 years to provide insurance facilities to our customers and riders ensuring their safety. In line with this, we have signed an agreement with Everest Insurance Company. And now, our customers and riders can enjoy their ride believing in us. Pathao strongly stands for the safety and well-being of our customers and riders. We also feel honored to have been providing employment opportunities to thousands every day. To date, we have provided training to more than 75,000 riders, and more than 13 lakhs of customers have downloaded the Pathao app.”
The riders had protested for the changes in company policy and inclusion of insurance facility for both riders and customers a few weeks before. The protestors even vandalized Pathao’s office during the protest. As company’s action riders involved in vandalism were permanently suspended from the platform.